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Delivery & Shipping

Christmas delivery information
Please note our offices are closed for the festive period from Wednesday 22nd December to Tuesday 4th January 2022. Any orders placed after 3pm on 21st December may not be dispatched until the new year. May we take this opportunity to wish all our customers a very, Merry Christmas and a Happy New Year.

Delivery charges will be calculated automatically and shown at the time you place your order. Charges are calculated using the order weight or order value using the below tariffs which do not include details of special offer delivery and shipping charges.

UK Mainland Customers (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies*
Standard delivery: Normally 3-5 working days From £2.95
Wine2 £12 per case
Special Delivery Items £50

UK Non-mainland (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies* £11.50 per parcel1
Special Delivery Items £50

European Customers (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies*  
BAND A
(Belgium, Ireland, Germany, Luxemburg, and the Netherlands)
From £11.00
BAND B
(Austria, Bulgaria, Czech Republic, Denmark, France, Hungry, Italy, Poland, Romania, Slovakia, and Sweden)
From £16.00
BAND C
(Estonia, Finland, Latvia, Lithuania, Portugal, Slovenia, and Spain)
From £21.00
The Rest of Europe From £43.28

USA & Canada Customers (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies*  From £43.43
Orders greater than 30kg Please contact us for a quote

Far East & Australasian Customers (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies*  From £60.19
Orders greater than 30kg Please contact us for a quote

Rest of the World Customers (Exceptions and conditions apply - see below)

Books, CDs, Gifts & Church Supplies*  From £89.84
Orders greater than 30kg Please contact us for a quote

Delivery Times

For the UK mainland dispatch normally takes between 3 to 5 working days for items in stock. If you have ordered a special or custom-made church supplies item, there may be a longer lead-time as indicated in the product details or we will contact you to advise you of this.

Depending on the weight of your order we will either post it by Royal Mail or have it delivered by courier. Some orders may be processed and dispatched by 3rd-party distribution bases.

Exceptions

* Calculated using tier levels on a product by product basis and excludes special delivery items such as furniture, candles, and wine for example.

1 Parcel weight limited to 30kg and not exceeding 900mm x 600mm x 600mm in size.

2 Wine products are only supplied to the UK mainland (excluding the Scottish Highlands).

Where FREE delivery is offered, this is only available to UK mainland customers. 

Conditions

All quoted delivery times are subject to stock availability. In the event of a premium delivery service being purchased on an order containing back-ordered stock, any available stock will be dispatched using the premium service and back ordered stock will follow as soon as available. In the event of FREE delivery selected, the order will not be sent until ALL items are in stock and will be sent as one delivery only.  

Next working day postage operates on our business working week of Monday to Friday (excluding public holidays). Orders placed after 2 pm will be dispatched on the following working day and will require a Signature on delivery. Next day postal order placed before 2 pm on a Friday will be dispatched on Friday for delivery on the following Monday.

Saturday postage is a next day service available for delivery on Saturday this will require a signature on delivery. Orders placed after 2 pm on Friday or a public holiday will be dispatched on the following working day as a standard next day service.

NB - If any errors are noticed with postage the customer will be informed and may be required to pay the additional costs for the postage and packing before the goods are dispatched. (The customer does have the opportunity to amend or cancel any part of the order at this point)

Some Furniture and bulky products are only supplied to the UK and delivered by van at a flat-rate charge of £50 per order.

For information about our returns policies click here